Kindle is the most popular e-reader that has a plenty of options in the offering. But, people are experiencing issues related to freezing or restarting of the device. It is understandable if the device freezes or restarts once in a quarter or so, but when it happens way too often, then that’s problematic. In this blog post, we will discuss the process of fixing these issues once and for all by taking Kindle help and support.
Kindle device getting restarted or rebooting is a common problem these days. But, this problem is very frustrating because people who are using Kindle want the device to work smoothly. So, they want this problem to go away as quickly as possible, and for that, they are ready to perform any step.
So, let us find out what to do when Kindle freezes and doesn’t work despite doing all the things.
When Kindle freezes and doesn’t respond at all, then the problem could either be in the hardware or the software. If you find a green or yellow light at the on/off button, then you can fix it by having a new firmware. Maybe, you have installed the firmware in the wrong manner and now, everything is working slowly. If there are too many apps installed in the Kindle or the Kindle update, then also, the device will perform slowly, and getting freeze too often. Therefore, it is important to keep the device nominally filled in order to experience an optimum working of the device.
How to fix frozen Kindle device without taking Amazon Kindle support?
The most basic thing that everybody needs to try is, refreshing the firmware. There are two methods to do this, use a Kubrick software, which you can burn to a CD and then, upload to a pen drive. After that, you will have to restart your computer with this system and follow the instructions that are given along with the software. Another method is, using a freescale advanced tool (FAT) along with a suitable firmware file. So, make sure that Amazon register has been properly done.
Many people have tried multiple PCs with them, but they didn’t find any of the methods to be successful. This has created more worries in the minds of the users because they were sure about these methods.
How to resolve the issue of freezing in Kindle?
The issue can be resolved by installing Freescale advanced tool, as it is an effective method to fix the issue of Kindle getting frozen. You are going to get rid of the issue on the 1st attempt. But, you have to make sure that you are using right PC, which has the right configuration. This method works for Kindle 3, 4 and 5. It has also been found out that the problem was not in the firmware. If you use Kindle Paperwhite, then by doing Kindle Paperwhite update, things can be resolved.
How to resolve a Kindle device, which is restarting and rebooting frequently?
The solution for this problem is also quite similar to the freezing problem. You can find more about it at www Kindle com support, which is the official website of the company.
How to fix the restarting/rebooting Kindle?
You will have to open the hardware of the Kindle device and fix certain points in the hardware. You have to check the screwdrivers that are attached to the circuit. But, you have to do it at your own risk, since it is a complicated step and can cause further damages in the device. Many people have been able to fix the problem of restarting/rebooting Kindle by tightening the screwdriver, which is why this step has been mentioned here. But, if you are not sure about opening your Kindle device, then do it. Instead, take the help of Kindle support providers. They will be able to guide in a better way as to what needs to be done to fix the problem of Kindle getting restarted or rebooted frequently.